|Old Time Angler
Hardy Rod Collection
Unconditional lifetime guarantee on carbon fibre rods
From 1st January 2002, all the House of Hardy branded and manufactured carbon-fibre rods which are detailed in the 2002 catalogue and price list carry an Unconditional Lifetime Guarantee (ULG) for the original owner.
For this guarantee to become effectivFor thie, you must make sure you get your dealer to stamp and date the Warranty Card attached to each rod, then complete and return the card to the Customer Service Department (CSD) at House of Hardy within 21 days of purchase. Take a photocopy for your own records. Please keep with your dealer's receipt in a safe place. Original owners resident overseas should contact their local dealer/distributor for details.
In the event of a claim, send your rod section(s) with your payment, securely packaged to:
Customer Services Department, House of Hardy, Willowburn, Alnwick, Northumberland, England NE66 2PF
You may send us your payment by cheque, or by credit/debit card in which case, please give us your name as it appears on the card, your card number and expiry date.
For tips, you need only send the bottom 10cm/4ins, for middle sections, the bottom and top 10cm/4ins. For the butt section, the spigot and top 5cm/2ins. We will match a new replacement to the broken section. When returning broken section, you must state model, length, line size and rod serial number. Please advise daytime telephone number and daytime delivery address.
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